What Our Customers Say

Thank you to the below clients and landlords for your lovely words. Read more on our Google Review Page >>

 Hi Trevor,

I am writing to commend one of your staff members, Zac Morgan.

I note that you are the Principal at Living Here Double Bay, and I wanted to let you know what a good service Zac provides to those lucky enough to be part of his portfolio. He managed the house we rented at Phillips Street, Alexandria. He was always prompt with his responses, polite and a consummate professional.

We have since moved interstate for work, and Zac has been nothing but helpful and incredibly generous in providing rental references for us, in amidst his busy schedule. He made the entire experience of renting from Living Here easy and user-friendly, and because of this I would not hesitate to recommend your business to anyone I know looking for a managing agent.

Congratulations on having such good staff, it’s a sign you run a happy healthy business there. Thank you and I hope you pass these compliments on to Zac.

Regards,
Madeleine and Dion


Good Morning Ladies,
Thank you very much for all your help, professionalism and diligence.  Your team’s execution has been seamless.
Regards,
Kristina

Thank you, Lara. As I said to Joseph yesterday but did not have the opportunity to say to you also in person, I have been really impressed with you through this process. 

Your advice was consistently excellent, the paperwork and draft plans were efficiently produced and were very complete and easy to follow; you answered queries well; the marketing documents looked great; you absolutely had a feel for what the market was like … and we achieved a significantly better financial outcome than I had anticipated.This was not my main goal – speed was – but it is a lovely bonus result. Plus – and most of all – you were pleasant and personable to deal with.

This exercise (fingers crossed) has been a big success. Regards, Ian.


Thanks Nicole. And a sincere thank you for all the work you have done to get the unit renovated. You are wonderful :))
If you ever need a client as a referee, I’m happy to be that :))
Kent

Hi Nicole,
On a personal note, thank you for being such a good property manager. I have rented quite a few apartments in my time, and I’ve often found that PMs have a default position that tenants are in the wrong though I’ve always found you to be really helpful and I’ve enjoyed my time at the property (even if it was very hot and very cold). Please let me know what I need to do with winding up the tenancy regarding inspections etc.Many thanks
Rick


Nicole
You are so caring, we really appreciate you.
You are the  first Landlord we have ever had in our whole lives,  as we have always owned and you have set a very high standard in property management. Thanks so, so, very much
Laraine xx


Hi Kelly,
Thank you again for your diligence, patience, efforts and common sense in dealing with this incredibly frustrating issue. You are very efficient and organised, and doing a really terrific job. I am very grateful for your support and enormously impressed with your customer service, and will be bringing more business to Living Here as a result.
Thanks
Evelyn


Dear Nicole,
Can I also take the opportunity to congratulate and to thank you for your excellent management of this rental property over the last two decades – it has always been informed, polite, and on top of the issues and we have valued always your personal advice and guidance to us along this journey.
Many thanks, Ian.

Thanks Kelly, Charlotte,
 Please thank Sotiria for me. She was my agent for the last +2½yrs and I really appreciated her professionalism and responsiveness to all matters. I found her to be the best agent I have dealt with. I will be definitely recommending her and Living Here DB as agent going forwards in all my property matters.
Kind regards
Ariel

Hi Nicole,
Thank you for all the good work that you did. You were superb to deal with always prompt and accurate and with peoples best interest at heart.
Best Wishes
Eric

Hi Nicole,
Thank you for being such a great agent during the past two and a half years despite difficulties that were out of our control.
 
Kind regards,
Lindy

Hi Nicole,
We just wanted to say on a personal level that between us we have had over 30 years of renting in the Eastern Suburbs and you are by far the best property manager that we have ever come across. Everything was handled perfectly in our 3 years here and we only hope that the next people we need to deal with are half as professional and efficient as you are. So thanks for making our time here so easy.
Please thank our owner too. We have loved this apartment and this area. We will miss it enormously.
Thanks for everything Nicole. Please let me know anything else we need to do.
Kind regards,
 Rosie

Hi Trevor,

After having my Bondi unit managed by your business for 20+ years by a number of property managers over that time, and now having sold the unit,  I wanted to provide my feedback regarding Zac Morgan.

Zac has always been professional, thorough and courteous and always responded promptly to any query. As I have lived overseas for the last couple of years, he managed a small refurb well and looked after my best interests in handling the tenant during that time.  I deal with a lot of property managers across various locations and Zac was definitely a positive standout amongst them.

I’m sure the task of property management is often a thankless one so wanted to ensure I passed on this feedback to you as the principal.

Regards,
Marion Smart


Fantastic, thank you so much for all your help Zac.

Its been great having you as a real estate agent, especially with all the leaking issues etc.You always got back to me and assisted straight away with any issues or problems, really appreciate all your kind assistance.

All the best,
Abby


Dear Trevor,

I just wanted to take the time to write to you to say how pleased I am with the service I have been receiving from Living Here. You and your staff have been looking after my property for a good number of years now and the level of service has been fantastic.
Zac Morgan, who looks after my flat in Surry Hills currently, has been particularly diligent and is a real credit to you and Living Here. Zac really does a great job and constantly impresses me with the amount of effort he puts in. I’m based in London so having someone like Zac looking after things makes my life so much easier as I know my interests are being well looked after.
Recently Zac took a well earned holiday and handed my flat over to Sotiria Kostellis. It just so happened that my tenants were leaving during that handover and a new tenant needed to be found. Sotiria took all this in her stride, kept me constantly informed, found what sounds like an outstanding tenant and accomplished all of this with the minimum of fuss. Zac has now returned and the new lease will be signed on Monday.
If Zac and Sotiria are examples of the quality of your staff then your business should be in safe hands. Once again, please accept my thanks.
Best wishes
John Neill

Hi Nicole, We sincerely thank you for all your hard work and wonderful professionalism in the way you deal with business.  You are the BEST!!

Rachelle


Sandy was our agent recently when we put our investment property on the market.

I found Sandy to be very approachable and she was very good at keeping me informed throughout the process.
We have successfully sold the property and got the price that we were looking for ! I found sandy to be very helpful and professional.

Heena Geronimo


Dear Nicole,

You have been an amazing help to us throughout all these years looking after us and our apartment. You have been amazing and so trustworthy – something we both have very much appreciated. Thank you so much and all the very best.

Love, Anthony and HeenaIMG_2133 (1)


Thank you Nicole. You have been a pleasure to deal with and I wouldn’t hesitate to use your services again. Regards to Trevor.

Cheers Geoff


Thank you for always being so accommodating and always so professional and a pleasure to deal with.
Kind regards, Maria


Sotiria is the most pleasant and efficient property manager I have had the experience of dealing with. All enquiries where responded to and actions put in place within 24 hours, rare compared to all the other real estate agents I have worked with in the past. Living Here Double Bay were supportive for the whole period of our two year lease. ~ Molly Hill


Dear Joseph,

There was a knock on our lovely door late this afternoon and low and behold their was a fruit basket from Trevor and yourself! It is on us to give you our token of thanks! We are so grateful to the entire Living Here team for your tireless efforts and dedication to selling our home with the best possible outcome! Mazal tov to you and yours. Thank you so very much! ~ Glogauer Family


I recently purchased my first property which is rather a daunting experience! Fortunately for me the real estate agent acting for the property was not only knowledgeable but empathetic to my priorities and fair in her assessment of property value and my budget. For me the process was an enjoyable one and this is largely down to Sandy’s always warm and respectful manner towards me. Sandy far exceeded my expectation on service and I am very grateful to her.
Kindest regards,
Pip Connelly


We have a landscaping business, & intermittently look after a property garden in Birrell Street Bronte which is managed by Sotiria. Although the work we do there is small & intermittent, I just wanted to take a moment to let you know how much we appreciate communication, gratitude & polite manner in which Sotiria consistently manages all of our correspondence. It’s a small thing, I know, but unfortunately becoming all too rare in this town. So I thought it worthy to contact you & provide some positive feedback.
Cheers, Ben.


I want to thank you so much for the fantastic service received from yourself and team over the last 3 years, with leasing the property in Dover Heights.Everything was always handled so promptly, simply and easily. You have an extremely professional service and supporting trades team of people. I would be happy to recommend you to anyone looking to Lease property in your area. Once again, I thank you and your team.
Regards – Chris

My husband and I were nervous about looking for a new flat. We had experienced both open and subtle discrimination from other letting agents who did not want to rent to two men who were a couple. In the past, we had also encountered dishonest, negligent, and unresponsive letting agents. In stark contrast, we have experienced the utmost professionalism, responsiveness, and sensitivity from all of the staff with whom we have dealt at LivingHere Double Bay from the very beginning.  Since we moved into our new place, Zac Morgan has responded quickly to our queries and demonstrated both flexibility and sensitivity to our religious observances. His exemplary professionalism and attention to detail have made our wonderful living experience possible. Thank you to , Zac, Amber, and the Living Here Double Bay team for setting a benchmark in inclusive and ethical property management.
– Yosef


Nicole, thanks for all your help in managing the unit over the years, it’s always been a pleasure working with you!
Best regards, Rob


Hello Nicole

I just wanted to say a HUGE thank you for your excellent service regarding renting my unit in  Girilang Avenue Vaucluse.
It has been a flawless experience and you have been most efficient and helpful with every small  request.
I am thrilled that you have also found me the perfect person, in a short space of time , to rent my unit with the difficult variables of a quiet winter market,  and a furnished , short term lease.
But  you did it !  and I would just like you to  know it is greatly appreciated and I will be recommending you to my family and friends. Thanks again and best wishes,
Regards,
Sharyn Moses


I would like to thank you for all your assistance and professionalism over the years in your role as the managing agent, you have been very responsive if we have needed help and also very approachable in general.
Richard


I would like to thank you for your assistance in leasing my property.  You were able to work within my guidelines and deliver me the result I was after.  I would have no problems recommending you to other future clients and wouldn’t hesitate to work with you again myself.
–  Ben


As a residential tenant, you can often feel underwhelmed by the service that your real estate agent provides and the time is takes for any of your enquiries or maintenance requests to be answered.  With you as our Property Managers, we have always felt valued as residential tenants.  When anything unexpected happened, our manager wasn’t only concerned about the condition of the property, but made sure that we were safe and secure as well.
– Cassandra


Nicole, I would like to thank you for all your assistance and professionalism over the years in your role as the managing agent, you have been very responsive if we have needed help and also very approachable in general.
Best regards, Richard


Hi Sotiria, thanks again for being a great managing agent over the past 2 years, it has been a pleasure. Kind Regards, Nadine


Dear Trevor, These flowers are sent to you – to express my thanks and appreciation for the kindness and understanding you gave to me. ‘Good deeds never go astray’. I shall always remember you for this.
Very sincerely, Reuben


Nicole, you’ve been the best agent we’ve ever had in ten years that we’ve been renting! If you ever need a reference, we’d be delighted to give you a stellar one!
Regards, Tanya


Hello Sotiria, I recieved the photographs of my property in Broughton Street and I am very impressed with the outcome of the renovations. Congratulations on managing it so well and for the choices you have made. I particularly noted how good the carpet looks!
Many thanks and best wishes, Roy


Thanks Sotiria. You have helped beyond when you needed to and, as I have said in the past, no matter how awful it has been to manage my unit, you are always polite and professional. You will sigh a huge sigh of relief when those keys leave the office for the last time! All the best Sotiria and thanks again.
Jane.


Trevor, Thanks you for helping my father with his new rental. You’re a class act. Warmest Regards, James P.


Sotiria is a fantastic property manager, always contactable and quick to action any problem we have. Lovely to deal with and extremely efficient.
Many thanks, Sheridan


Sotiria has been managing the tenancies on my Dover Heights property for a number of years and has done a great job. She has been very professional, responding quickly to my requests, as well as those of the tenants. I have often been guided by Sotiria’s judgement when trying to deal with problems and have found her advice to be very sound in resolving a number of tenancy, repair and strata issues. Sotiria has always liaised well with tenants, trades people, strata managers and the executive committee. Another distinguishing quality of Sotiria’s is that, regardless of my many questions and demands over the years, Sotiria has always been most courteous. She is a pleasure to work with. Thank you Sotiria. Jane G.


By Cassandra G. As a residential tenant, you can often feel underwhelmed by the service that your real estate agent provides and the time it takes for any of your enquiries or maintenance requests to be answered. With Sotiria as our Property Manager, we have always felt valued as residential tenants. All of our maintenance requests have been fulfilled straight away, and Sotiria has gone the extra mile to ensure that any issues we have had as tenants have been quickly resolved. When anything unexpected happened, Sotiria was not only concerned about the condition of the property, but made sure that we were safe and secure as well. Sotiria has been a friendly and helpful Property Manager- no problem is too big, and we are grateful to her for the support she has provided us as residential tenants. If you’re looking to rent a property and want to be respected as a tenant, I highly recommend Sotiria, and Living Here Double Bay, as my first choice.


Sotiria is a professional and experienced Property Manager, we have been renting through the now Living Here Double Bay office for the past 2.5 years and have thoroughly enjoyed having Sotiria as our property manger. Sotiria is always available on phone or email and actions my email requests and property enquiries very efficiently which is very refreshing for the industry. I would have no hesitation recommending her at all as she has made the process of renting a property a very pleasant and enjoyable experience.
Regards, Monique G.


Dear Nicole, You should know I hold you at high regard and this is why I refer clients to you. Life is easier when dealing with people who know what they are doing.
God bless you. Anthony K.


Sotiria is the property manager for my rental property in Darlinghurst, Sydney, in a building comprising 26 units. Sotiria has always been professional, courteous and friendly in all of my interactions with her. She always responds promptly to questions and issues and follows up on anything that cannot be dealt with right away. At the beginning of my tenancy the property had been newly renovated/developed and Sotiria helped us work through a few teething problems with new fixtures and fittings quickly and professionally. It’s been a pleasure having Sotiria as my property manager.
Thanks, Andy


Hi Nicole, Thank you for being such a wonderful agent. I wish you all the best for the future.
Kind regards, Amanda


Dear Sir, Madam, Ms Sotiria Athanassiou is the agent managing my tenancy in the property at New McLean Street, Edgecliff 2027. Since my tenancy commenced, Ms Athanassiou, responded promptly, efficiently and always courteously to my requests. Where an issue arose where we disagreed on actions, or with on my understanding, Sotiria stood her ground firmly and politely, always explaining the reasons for her position. Sotiria, always acted with integrity and speed. As a result issues have all been resolved and I am extremely comfortable with her actions and recommendations. Sotiria is charming, polite, trustworthy and always acting with a smile on her face that is totally disarming. She has the envious task of managing tenants desires with budget constraints of the landlords she represents. I am thankful that I know I can trust her recommendations and that they are fair between Landlord and Tennant Should you wish to have more information I am happy to provide.
Yours Sincerely, Michael P.


Dear Nicole, We have totally enjoyed working with you and appreciate your absolute professionalism in managing the property. We will miss living in our beautiful Queen Street home.
Best regards, Michael. Managing Director.


Hi Nicole, I just wanted to thank yourself and Diana for being so kind and helpful. Have a lovely day.
David M.


Hey Nicole, Lovely to hear from you. We love our new house, but my property manager isn’t a patch on you!
Best, Emma.


Hi Sotiria, Thankyou for all your hard work, Sotiria Athanassiou has represented the interests of our family’s real estate for the last four years.  She undertook her duties so well we chose to take our business to her new employer when she decided to move agents. We own a block of apartments in Double Bay, Sydney with nine separate tenants.  Sotiria‘s firm, is responsible for all the typical duties including rent collection,  Bond administration, advertising and marketing, client screening, regular maintenance and, when we undertook any major renovation,  supervised on-site contractors. As an attractive and vivacious young lady, Sotiria is well liked by tenants and is always available and responsive to my calls and emails.
Jennifer T.


Nicole, you really are the best real estate agent I have ever dealt with. Many thanks for sorting out what was a very tough situation.Many thanks for your interest,I hoped someone would do this you are outstanding in your job I wish there were more people like you in real estate.
Regards Kathy C.


Nicole Sirtes is always a pleasure to deal with and her professionalism and helpfulness a welcome change.  Her prompt responses to all matters ensures an efficient and timely outcome.
Melinda F. -Bellevue Hill


This is also a good opportunity for me to say that, largely, I am well satisfied with the service I receive from Living Here Double Bay, so thank you. Property rental and management is a sometimes difficult and emotional issue with a number of competing priorities where the managers involved come and go quite quickly – all that means I believe it is easy to end up with a sense of frustration and dissatisfaction, but I’m not, I’m well satisfied. And our current manager, provides the best service we have had in our 5 years with the company.
Brett K.


Hi Sotiria, I have moved everything in to my new apartment, and just wanted to thank you for your responsiveness over the past fortnight or so. I have been dealing with a lot of Agents lately, and you are by far the most pleasant to deal with!
Regards, J


‘Also, [Nicole] thanks for being such a great agent. I’ve experienced some terrible service over the 12 years I’ve lived in Australia, however you have been fantastic. Always punctual, polite and see things through. Thanks once again.’
Marco


Dear Nicole, I just wanted to say thank you for organising the repayment of the deposit so swiftly – I appreciate it.
Best wishes for the future, Emma.


I just wanted to say thank you [Sotiria] for an outstanding job you have done for us. We have both said you are very professional, efficient and nothing has been a problem. Really appreciate it.
Regards, Sophia